I lost my BYKI app, do I need to purchase it again? (iOS/Android)

No you do not need to repurchase it again. The app should still be available to you in the appropriate marketplace.

iOS:

  1. Tap App Store.
  2. If you’re using an iPhone or iPod touch, tap Updates, then tap Purchased. If you’re using an iPad, tap Purchased.
  3. Find the item that you want to download.
  4. Tap the Download icon.
  5. After the app downloads, you can open it from the Home screen

Android:

  1. Go to the Play Store.
  2. Go to My Apps.
  3. Tap All.
  4. Scroll through for your BYKI app to download again.